77af Privacy Policy

1. Introduction and Overview

77af is a trusted online gaming platform in Bangladesh. We are firmly committed to protecting the privacy of our users. We manage your personal information in accordance with the terms set out in this privacy policy.

This policy tells you what types of information we collect, why that information is collected, how it is used, and what rights you have over your information. The 77af privacy policy applies to our website, mobile application, and any related services.

2. Information We Collect

In the course of providing services on the 77af platform, we collect various types of information. This information can be divided into two main categories:

2.1 Information You Provide Directly

• Registration Information: Your full name, email address, mobile number, date of birth, and username.
• Identity Verification Information: National ID number or passport number (where applicable).
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers, and transaction details.
• Communication Information: Details of your conversations with our support team.
• Preference Information: Gaming preferences, language preferences, and other personalization details.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, browser version, and device identifier number.
• Usage Information: Which pages you visited, how much time you spent, and which games you played.
• Log Information: IP address, login time, logout time, and system activity logs.
• Cookie and Tracking Information: Information collected through cookies, pixel tags, and similar technologies.
• Transaction Information: Deposit and withdrawal history, and bonus usage details.

3. Purpose of Using Your Information

We use your information for the following legitimate purposes:

3.1 Service Operation and Improvement

• To create, verify, and manage your account.
• To operate the gaming platform correctly and resolve technical issues.
• To process financial transactions through bKash, Nagad, Rocket, and Upay.
• To provide bonuses, promotions, and rewards.
• To improve platform functionality and the user experience.

3.2 Security and Compliance

• To prevent fraud, scams, and illegal activities.
• To comply with Anti-Money Laundering (AML) guidelines.
• To ensure age verification (our platform is for those aged 21 and above only).
• To ensure responsible gaming and identify problematic gaming behavior.

3.3 Communication

• To respond to your support requests.
• To send important account-related notifications.
• To inform you about promotional offers and bonuses (if you have given your consent).

4. Information Storage and Security

77af applies industry-standard technical and administrative measures to protect your personal information. The key elements of our security framework are:

• SSL Encryption: All data transfers between you and our servers on the platform are encrypted using SSL (Secure Sockets Layer) technology.
• Password Protection: Your password is stored using industry-standard hashing algorithms; no 77af employee can view it.
• Access Control: Only authorized personnel are granted access to your information, and only as needed for specific tasks.
• Regular Security Audits: Our systems undergo regular security audits.
• Data Backup: Secure backups of your information are maintained on a regular basis.

Please keep in mind that no method of data transmission over the internet or electronic storage is completely secure. We make every effort, but we cannot guarantee absolute security.

4.1 Data Retention Period

How long your personal information is retained depends on the requirements of service delivery and legal obligations. Generally, even after an account is closed, certain information may be retained for a set period due to legal and regulatory requirements.

5. Sharing Information with Third Parties

77af does not sell your personal information or transfer it to third parties for commercial purposes. However, we may share specific information in the following limited circumstances:

5.1 Service Providers

Only the necessary information may be shared with third parties that assist in operating our platform, such as payment processors (bKash, Nagad, Rocket, Upay), software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.), and IT service providers. These organizations are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

We may be required to provide relevant information in response to court orders, legal processes, or legitimate requests from competent authorities.

5.3 Fraud Prevention

To prevent fraud, money laundering, or other illegal activities, we may share specific information with relevant authorities or industry organizations.

5.4 Business Changes

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will give you advance notice in such circumstances.

6. Cookie Policy

The 77af website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Some services will not work properly without them.
• Functional Cookies: Remember your language preference, login details, and similar settings.
• Analytics Cookies: Used to understand how users interact with our platform.
• Targeting Cookies: Used to display relevant content based on your interests.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

7. Your Rights

You have the following rights over your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted (although some information may be required by law to be retained).
• Right to Restrict Processing: In certain circumstances you can request that the processing of your information be restricted.
• Right to Opt Out of Marketing: The option to stop receiving promotional emails or messages is always available.
• Right to Complain: If you are not satisfied with our privacy practices, you can file a complaint with us.

If you wish to exercise these rights, please contact our support team.

8. Privacy of Minors

The 77af platform is for those aged 21 and above only. We do not knowingly collect any personal information from minors. If we ever discover that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you become aware that a minor has registered on our platform, please notify our support team immediately.

9. Data Transfers

Our servers and infrastructure may be located in various countries. If your information is processed or stored outside Bangladesh, we ensure that such transfers comply with international data protection standards. Our contractual obligations ensure that third parties protect your information to the same level of security.

10. Policy Changes and Updates

77af reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you by email or through a notification on the platform. Continued use of the platform after changes are made will be considered as your agreement to the new policy.

The date of the most recent change will be noted at the top of this page. We recommend that you review this policy regularly.

11. Linked Third-Party Websites

Our platform may sometimes contain links to third-party game providers or payment systems. 77af is not responsible for the privacy practices of these third parties. We recommend that you read the privacy policy of any third-party service before using it.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, you can contact our support team: